Terms of Service
These terms are an agreement between Dynamic Radio Systems ("we", "us"), a sole proprietorship, and the business or person using our service ("you"). By using the service, including the dashboard, alerts or summaries, you agree to these terms and to our Privacy Policy. If you are accepting for a business, you confirm you are authorized to bind it.
This is not a safety-of-life service. Dynamic Radio Systems does not replace a proper radio watch, is not affiliated with the U.S. Coast Guard, and does not relay distress calls to anyone. Alerts can be late, wrong, or not sent at all: receivers go offline, radio reception is imperfect, and automated transcription and analysis make mistakes. Never rely on the service to learn about an emergency. In an emergency, use VHF channel 16 or call 911.
1. The service
We operate radio receivers that pick up public marine VHF voice traffic. We record and transcribe it, analyze it automatically, and provide customers with alerts, summaries and a searchable archive based on the channels and settings they choose. We may change, add or remove features, and we will tell you in advance about changes that materially reduce what you are paying for.
2. Accounts
- The service is for businesses and adults 18 or older.
- You are responsible for the people you add to your account, for keeping their contact details accurate, and for having their permission to send them alerts.
- Keep your sign-in credentials secure and tell us promptly about any unauthorized use.
3. Text message terms
These terms apply to the Dynamic Radio Systems Alerts text messaging program.
- What you receive: alerts about marine VHF radio traffic on the channels you monitor, summaries of that traffic, and messages about your account.
- How you join: text messages are sent only to mobile numbers whose owners have agreed to receive them. Agreeing to receive texts is not a condition of buying the service; alerts are also available by email.
- Frequency: message frequency varies with radio activity and your settings.
- Cost: message and data rates may apply. We do not charge for text messages separately unless your agreement with us says so.
- Opting out: reply STOP to any message to stop receiving texts. You will receive one message confirming that you have opted out. Reply START to opt back in.
- Help: reply HELP to any message, or email support@dynamicradiosystems.com.
- Carriers are not liable for delayed or undelivered messages.
- Privacy: we do not sell or share mobile numbers or text messaging consent for marketing. See our Privacy Policy.
4. Fees
Fees, billing periods and any trial are set out in your order or invoice. Unless that says otherwise, fees are billed in advance, are non-refundable, and the service may be suspended if payment is more than 30 days late. We will give at least 30 days' notice of any price increase.
5. Acceptable use
You agree not to:
- use the service, or anything it provides, for any unlawful purpose;
- resell, republish or broadcast recordings, transcripts or summaries outside your own business without our written permission;
- use the service to harass, track or target any person;
- tamper with our receivers, or attempt to access accounts or systems that are not yours;
- overload, disrupt or reverse engineer the service.
6. Radio content
Radio transmissions are made by third parties, not by us or by you. We do not control what they say and make no promise that it is accurate, complete or lawful. Transcripts and summaries are produced automatically and may be wrong; when it matters, listen to the original audio. You are responsible for how you use radio content, including complying with any law that applies to using or disclosing radio communications.
7. Your content
You keep ownership of the settings, keywords and instructions you give us. You allow us to use them to provide and improve the service for you. We may use aggregated, de-identified information about how the service is used to improve it.
8. Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY TRANSMISSION WILL BE RECEIVED, TRANSCRIBED CORRECTLY OR ALERTED ON.
9. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR BUSINESS, OR FOR ANY LOSS ARISING FROM A MISSED, DELAYED OR INACCURATE ALERT. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.
10. Indemnity
You agree to defend and indemnify us against claims by third parties arising from your use of the service in breach of these terms or the law, including your use or disclosure of radio content.
11. Ending the agreement
You may cancel at any time by emailing us; cancellation takes effect at the end of the current billing period. We may suspend or end your access if you breach these terms, or end the service with 30 days' notice and a refund of any prepaid fees for the unused period. Sections 6 through 13 survive the end of this agreement.
12. Governing law
These terms are governed by the laws of the State of Maryland, without regard to its conflict of laws rules. Any dispute will be brought in the state or federal courts located in Maryland, and both parties consent to their jurisdiction.
13. General
If we update these terms, we will change the date above and notify customers by email at least 30 days before material changes take effect; continuing to use the service after that means you accept them. If any part of these terms is unenforceable, the rest remains in effect. These terms, together with any order or invoice, are the entire agreement between us about the service. Neither party is responsible for delays caused by events beyond its reasonable control.
14. Contact
Dynamic Radio Systems
support@dynamicradiosystems.com